Her name is Lead.
If you've ever used AI and ended up spending half your day telling it what to do next, you'll understand why that matters.
Getting an agent to do something is one thing.
Having to keep every agent moving yourself is another bloody job.
I don't want that job.
I want to decide what we're working towards, talk through the important decisions and see what gets delivered.
Lead handles the management underneath that.
For example, we've recently been working on how people sign in to NLC, how agents remember things and how they use the browser.
Different jobs, different agents.
I can discuss the experience I want with Lead without personally briefing every researcher, builder and reviewer involved.
She gets the work assigned, follows it through and deals with what needs attention.
My agents are getting more and more reliable as I keep building my systems.
I'm not spending my days collecting better prompts.
Or doing any "context engineering", "loop engineering" or whatever the next fashionable phrase will be.
What I'm building is agent governance.
I'm working out how this organisation should run.
Who owns a job.
What they can decide without me.
What good work looks like.
And who is responsible for making sure it actually gets done.
Lead's job isn't simply to pass my instructions to another agent and forward its answer back.
She manages the agents responsible for delivering the outcome.
When I have to step in, I only look at what needs to change in that system.
I don't want to keep catching the same mistake.
I want the next job to benefit from what we've learned.
That's why I find this more interesting than getting an AI to produce something impressive once.
I'm building a company I can increasingly depend on without personally carrying every part of it.
And I'm doing it inside NLC, the same system our customers use.
When I improve how my agents work together and those improvements become part of NLC, our users get them too.
If using AI has started to feel like managing another set of things waiting for you, this is the direction I'm working towards.
For my birthday month, you can try NLC, my browser-based AI agent system, for $100 for your first 30 days.
My team sets it up for you.
You also get two hours of implementation with me, working directly on your business.
Your own ChatGPT or Claude subscription is separate.
6 of the 10 slots have been taken.
The invitation closes on 28 October.
Want to explore handing over work without becoming the full-time manager of every agent doing it?
Email EASIER to info@felixtay.com and I'll send you what's included, how we get started and what it costs if you continue after the first 30 days.
FELIX