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Felix Tay ·

A subscriber became my hero

I’m stoked.

After my last email about the deployment issues, a subscriber reached out and offered to help.

No conditions or pitch. 

As you can probably imagine, I jumped at the chance. 

But beyond the generous help, the SPEED at which this was solved was mindblowing: 

  • We got on a call at 8pm yesterday. 

  • He started working at 9pm. 

  • By 1am, the deployment issue was solved.

Because this subscriber is a startup veteran, he knew exactly what to look for, identified the problems quickly, and fixed them.

This morning, I woke up to an amazing email from him sharing the great news. 

I paid an expert who couldn't figure it out in 4 days. 

This subscriber solved it in 4 hours.

The relief of finally moving forward is hard to overstate because I was stuck at this for 8 days total.

And now…NEO is deployed. 

Some features are working, but we're still fixing authentication issues and a few bugs. 

Nothing as difficult as the deployment problem, but they need to be resolved before everything works properly.

I'm working through the auth and bugs systematically. 

I'll update you when they're resolved and NEO is fully back up.

I sent a text this morning to that subscriber calling him my hero. 

That wasn't an exaggeration. 

Thank you 😂

FELIX


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